60-Night Comfort Guarantee
We understand your needs and comfort levels are unique, so to prove our commitment to our customers, Sleep Doctor offers a 60-Night Comfort Guarantee*.
Advanced sleep research has shown that it takes up to three weeks for our bodies to adjust to the proper support of a new mattress. So we ask you to sleep on your new mattress for the first 30 days to truly experience your new mattress.
However, if after 30 nights from the date of delivery you are unable to comfortably adjust to the support of your new mattress, you may take advantage of Sleep Doctor’s Comfort Guarantee.
To do so, after 30 nights from the date of your mattress delivery, but before 60 days have passed since your original purchase, return to the store from which you purchased the mattress to select another mattress of equal or greater value.
If you select a mattress of greater value you can simply pay the difference. If you select a model of lesser value, a refund is not available.
A processing and handling fee of $200 will be charged on all returns.
Do not bring back your mattress, we will deliver the new replacement and pick up the other mattress at no additional charge.
Refunds are not available. Special orders, clearance merchandise, floor models, adjustable bases, mattress protectors, sheets, pillows, promotional/accessory items, warranty exchanges and unsanitary beds are exempt from this program.
*The Comfort Guarantee requires the purchase of a Sleep Doctor 10-Year Mattress Protection Plan. Mattress and/or box spring must have the federal law label still attached and must not be unsanitary, soiled, torn or ripped. The Guarantee is limited to one mattress exchange per customer.